One account. Every screen.
Search, book, message and manage care visits across Android, iOS, Windows and the web.
Book a carer without the back-and-forth.
Find your match
Search by address, city or postcode, then compare services, prices, reviews and verification badges.
Choose a real time
See the carer's live calendar, choose a suitable service and confirm with secure Stripe checkout.
Stay in control
Keep support tasks, visit instructions, messages, payments and reviews in one account on every supported platform.
Your care journey, in one calm place.
These are real TheCareExchange screens: local discovery, carer profiles with live booking slots, and a clear working schedule.
Explore the marketplace
Buy care time once. Book it when life allows.
Choose a carer's package, pay securely, then use the time across the live slots that suit you. Book one visit now and the rest later.
- A real time balanceTrack available and reserved hours without converting points or credits.
- No forced scheduleChoose one available visit or plan several care visits over time.
- Useful choicesChoose companionship, personal care, respite care, dementia support, mobility help, or appointment accompaniment.
Package your expertise, not just your diary.
Add flexible care packages and one-off services directly to your profile. Clients choose a live slot and check out without waiting for approval.
- Sell packages between 5-100 hoursSelect the number of hours and TheCareExchange generates a clear package name automatically.
- Built-in service templatesOffer companionship, personal care, respite care, dementia support, mobility help, and more.
- Immediate secure checkoutYour live availability, package terms and Stripe payout flow stay connected.
The details around each care visit matter too.
TheCareExchange keeps care needs, visits, conversations and business records connected to the same booking journey.
Share the practical details once.
Set support tasks, mobility needs, care complexity and handover details before payment, then refine practical details with the carer.
- Care visit contextCapture the exact care address, support tasks, care complexity, mobility needs, and a visit contact before checkout.
- Plans that can recoverReview cancellation terms, message your carer and arrange timing changes when life moves.
- One connected conversationKeep questions, access updates and care visit adjustments beside the booking.
- Built-in safety controlsUse blocking and booking-linked incident reporting when something goes wrong.
Serve clients well and keep the operation organised.
Clear completion summaries, private calendar feeds and useful exports keep the carer's own operation manageable.
- Structured visit outcomesRecord handover, agreed tasks, concerns and completion without storing unnecessary sensitive details.
- Client conversationsKeep service questions and practical adjustments tied to the right client.
- Calendar interoperabilitySubscribe to a private busy-time feed without exposing client names, addresses or notes.
- Records you can useExport booking and finance data for reconciliation, taxes and business analysis.
Care built around your life.
Filter by service, relevant experience, availability and trust signals. See who covers your area and is genuinely available.
- Accurate service areas and public business locations
- Clear prices before checkout
- Bookings, payments and messages in one place
Run your care business, your way.
Publish availability, manage rates, speak with clients and follow payments without stitching together several different tools.
- Flexible calendar and rates
- Stripe-powered payments and payouts
- Completion records and business exports
Clear information. Secure actions.
TheCareExchange is designed to make the important details visible before money changes hands.
Visible verification
See when a carer has completed optional document checks.
Accurate locations
Map markers reflect the carer's selected business or service base.
Protected payments
Stripe processes card details, payments and carer payouts.
Connected conversations
Keep client and carer messages tied to the right relationship.
Built for carers and clients around the world.
Paid bookings follow Stripe Connect availability. Product localisation will continue to deepen country by country without holding back markets that can already transact.
Localised launch markets
Stripe onboarding, local currency and country-specific product guidance are available.
Payments live, localisation growing
Carers can complete Stripe onboarding and accept paid bookings. Verification wording and local regulatory guidance currently use a country-neutral experience.
Ready when Stripe opens the market
Accounts, profiles, search, scheduling and messaging are available. Paid bookings will unlock when Stripe promotes the country to general availability.
Stripe availability reviewed 28 July 2026. Payment methods and onboarding requirements vary by country and business type.